Our refund policy applies to tourist e-Visa (30 days single entry), one-month single tourist visa and one-month multiple entry tourist visas in the following cases:
✓ We Only charge for successful application. 100% risk-free. We will refund 100% of the funds if your visa application is denied by the Immigration Department of Vietnam.
✓ We will refund 100% of the funds if you are not satisfied with our service.
✓ We will refund 100% of the funds if we make errors on your visa application OR we will arrange for you a new one without extra charges.
✓ We will refund 100% of the funds or arrange a new visa in case of flight delay or flight change due to force majeure cases.
Refund processing time
* The refund will be credited to your credit/debit card in 7 days or less depending on your bank.
* The refund will be completed in 1 – 2 days if you paid with PayPal.com
Try our service to find out the truth. We guarantee 100% refund if you will not be satisfied with our services or have any doubt about our visa on arrival services.