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You’ve submitted your application, paid the fee, and checked your email dozens of times — but your Vietnam eVisa is still pending. We understand how stressful this can be, especially when your departure date is approaching and there’s no way to check what’s going on.
So, how can you contact Vietnam Immigration for help? Let’s be upfront: you can’t — at least not directly. But don’t panic — you still have options, and we’re here to guide you.
Unfortunately, the Vietnam Immigration Department does not offer direct customer support for eVisa inquiries. There’s:
This lack of communication can be incredibly frustrating — but it’s a known issue that many travelers face. That’s why it’s important to take action through alternative and more responsive channels.
Before taking any other steps, be sure to check the official status of your application at the government portal: 🌐 https://thithucdientu.gov.vn/e-visa/search
You’ll need:
⚠️ If your application has been pending for more than 3 business days, or if you haven’t received any confirmation email, it’s time to get support elsewhere.
At Vietnam-eVisa.com, we’ve helped thousands of travelers resolve issues just like yours. Whether your application is stuck, missing, or delayed — our team is here to assist you with compassion and urgency.
📩 Email us at: info@vietnam-evisa.com
💬 WhatsApp / WeChat: (Scan the QR code below)
We offer real human support — not bots, not automated replies. Just visa experts who understand how important your trip is.
If you’re traveling soon and can’t afford to wait, we provide a fast-track eVisa service designed to get your approval in time:
👉 Apply now for urgent assistance and travel with peace of mind.
Yes, it’s frustrating that the official system doesn’t offer a direct way to get help. But that doesn’t mean you’re out of options.
Let us step in and support you through this process. Whether you need an update, a fix, or a fast solution — we’re here to make sure your trip to Vietnam goes smoothly.
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